Privacy Policy

Introduction

SyncInsta ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram automation service.

Data Controller: Utsama Technologies Pvt Ltd
Contact: connect@syncinsta.com
Address: Pune, Maharashtra, India

Information We Collect

Personal Information

When you use our service, we may collect:

• Account information (name, email, profile picture) from Facebook Login
• Instagram account data (username, profile info, posts, followers)
• Campaign configurations and automation settings
• Usage analytics and performance metrics

Technical Information

We automatically collect technical information including IP address, browser type, device information, and usage patterns to improve our service.

How We Use Your Information

We use your information to:

• Provide and maintain our Instagram automation services
• Process automated responses to Instagram comments
• Analyze campaign performance and provide insights
• Communicate with you about your account and service updates
• Ensure compliance with Instagram's Terms of Service

Facebook and Instagram Integration

Our service integrates with Facebook and Instagram through their official APIs. We request the following permissions:

• Basic Information: Your Facebook profile information
• Instagram Basic: Access to your Instagram profile and media
• Instagram Manage Comments: Create and manage comments on your posts
• Manage Pages: Access tokens for pages you administer

We only access data that you explicitly authorize and use it solely to provide our automation services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist in our operations (under strict confidentiality)
• To protect our rights and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw consent for data processing
• Data portability

Data Deletion

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any modifications constitutes acceptance of the updated policy.